Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Name and contact information
• Account credentials
• Payment information
• Communications with us

Usage Data

• Cloud service usage and cost data
• Service usage analytics
• Device and browser information
• IP addresses and location data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Communicate with you about products, services, and promotions
• Monitor and analyze usage and trends
• Detect, investigate, and prevent fraudulent transactions

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security audits, and access controls.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• With service providers who assist us in operating our business
• To comply with legal obligations
• To protect our rights and prevent fraud
• In connection with a business transfer

5. Cloud Data Access

BurnLessAI only accesses read-only billing and usage data from your cloud providers. We never store your cloud account credentials. Access is granted through secure API integrations with minimal required permissions. You can revoke access at any time through your cloud provider's management console.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent where applicable

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@burnlessai.com or through our contact form.